Shag/Shuttle Supervisor

JOB TITLE:  Shag/Shuttle Supervisor         

FLSA STATUS:  Exempt -- Executive          

PREPARED:  04/18/07

SUMMARY

Supervises shag/shuttle drivers.  Insures and maximizes safe equipment utilization and personnel productivity.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Directly carries out supervisory responsibilities to effectively manage personnel in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Develops, implements and refines department policies and procedures to ensure overall effective departmental performance.
• Facilitates rapid solutions to driver questions and problems and serves as the primary channel of communication for drivers.
• Works with the customer to resolve problems affecting equipment utilization and shipment schedules.
• Provides training and instruction to drivers on various topics.
• Assigns equipment to shag/shuttle drivers in accordance with customer instruction. 
• Coordinates delivery of loads to offsite locations.
• Handles payables and receivables and insures they are properly submitted.
• Ensures all shag/shuttle trucks are serviced in a timely and accurate manner according to company expectations.
• Keeps informed of policies and procedures for specific customer location. 
• Receives and carries out instructions.
• Maintains regular and predictable attendance.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to read, write, talk, see and hear.
• Ability to add, subtract, multiply and divide.
• Ability to lift and/or move up to 50 lbs. as required.
• General knowledge and proficient use of a computer and computer programs.

EDUCATION AND/OR EXPERIENCE

Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License